PAYMENT AND DELIVERY

All payments will be affected in Croatian currency EUR. When charging your credit/debit card, the same amount is converted into your local currency according to the exchange rate of credit card associations or your bank. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.

PAYMENT METHODS

You will be able to pay for the Products and Delivery ordered at our web store according to the model you choose when ordering. Payment of the Product can be made:

Credit or Debit Card payment via Stripe Payment (Visa, Mastercard, Amex, Google Pay and ApplePay)
Cash on delivery (option available for Croatia only)

Purchase agreement (order) is stored electronically with the bidders, and the purchaser automatically receives the invoice on the registered electronic address.

Payment is deemed to have been made at the time of receipt of the authorization by Stripe.

1. CREDIT OR DEBIT CARD PAYMENT VIA STRIPE (Visa, Mastercard, Amex, Google Pay and ApplePay)

Payment on the www.mamino.hr online store is made through the Stripe system, which also protects your data. This means that Mamino.hr and Stripe do not have insight into your card number, only the card company, the owner of the credit card, has it.

Stripe is a virtual POS system that represents an independent online authorization and payment service with maximum security of online payment and authorization of credit and debit cards for online sales points. The system's special security protocols protect all data of all participants in the online shopping process. Read more about the Stripe system at the link:
https://www.stripe.com/

2. CASH ON DELIVERY (OPTION AVAILABLE FOR CROATIA ONLY)

If you want to pay with cash or card to the courier, select the payment for the delivery. We advise you to have the correct amount prepared to make the handover faster. We package and send the goods immediately upon receipt of the order.
If order is made from outside of Croatia with this payment option, we will have to cancel the order!

DELIVERY

Through www.chiacupsstudio.com it is possible to purchase and deliver products on the territory of European Union and outside of European Union.List of the countries will be shown at the checkout and photoprint.hr holds right to update the list at any time without any given reason. Delivery is done by engaging a reputable delivery service. Delivery is done at the home or business address that Customer has made when purchasing on www.chiacupsstudio.com

Within 48 hours of the Sale Agreement (ordering in the web store) we will fill the order with the delivery service with the exact location information and contact for the goods to be taken over.

Products will be adequately packaged for cargo transportation to prevent damage or impairment of the contents during transport (placing the contents of the shipment in the appropriate packaging - wrap, box etc.).

Delivery prices

The delivery price depends on the order delivery address and depends on the weight of the package itself. Price will be calculated on the checkout and it will be transparent to the customer.

The Seller is not responsible for any delays in delivery of such damages and other obligations that are in the domain of the delivery service but will, in agreement with it, provide a top service to each customer.

In the event that the Buyer sees any damages upon the takeover of the goods, he must send the complaint to the vendor on the spot and send them in writing to the Seller's e-mail chiacups.studio@gmail.com

Shipment to buyer

The delivery is done within the deadline indicated for each product.
We do not affect the delivery of postal services or the possible retention of customs duties.
Delivery of all products is done on weekdays from Monday to Friday.
Delivery time is 5-20 working days for delivery outside of Croatia.

In some cases, a product can wait up to extra 15 business days due to: national holidays, holidays, or increased traffic on the post. In such situations, when we receive timely information from a foreign supplier, we will notify you of the possibility of prolonging the delivery deadline.

Each shipment shall be verified and signed by the Recipient upon receipt of the shipment. Pursuant to the provisions of the Mandatory Relationship Act, the consignment shall be deemed to have been delivered in an undamaged condition by the receipt of a delivery note, and after that the carrier is exempted from any subsequent liability. The sender will indicate the reference number of the accompanying documentation in the takeover list, with a later signed list with the reference number to prove the delivered delivery.

Receipt of goods

When delivering, along with the purchased Product, the Buyer receives all documentation accompanying the Product, the Account and the receipt of the shipment required to sign, if there is no reason to complain. By signing a receipt on the receipt of the shipment, the Buyer acknowledges that during the takeover of the Product, he has made his review and that the Product has been taken without any visible damage to the outside, that it is quantitatively and qualitatively corresponding to the products from the account and that all the documents have been delivered with the products in accordance with the legal regulations.

If the Buyer has found the reason for the complaint during the review of the submitted products, the goods must be immediately advertised to the deliverer because the complaints filed after the delivery of the delivered Products will be disregarded by the Seller.

When purchasing the delivered Product, the Buyer is required to inspect the delivered product, ie to check for any visible external damage to the consignment and / or the products inside the consignment and to immediately advertise them to the delivery worker, and refuse to accept the delivered products on which they are visible damage.

If a product has a hidden disadvantage that could not be detected by a regular review when taking over what the buyer determines when opening the product - the buyer is entitled to one-sided termination of the contract and refund, product replacement, removal or reduction of the price.

Inability to deliver

If the Buyer or Authorized Downloader does not deliver at the delivery address itself, the goods will be temporarily kept at the local / regional courier service unit, and the Customer will be given a notice via a text message with the correct information and a phone number where he can arrange the next delivery.

The wrongly shipped product

In cases where the product delivered to the Buyer is different from the one it has purchased, the Buyer is entitled to the Delivery of the Ordered Product and, if it is not possible, Buyer is entitled to a refund of the amount paid for the Product, the Delivery Price and the Costs for Product Recovery is obliged to return the wrong Product delivered.

Refusal of downloads

In the event Customer does not take over the product or refuses to take over the Product for no valid reason, the Seller reserves the right to request compensation for the costs of manipulation, transportation and other possible costs.